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Their reps are rude (after having you on the phone for over 30 mins) & doesnt explain charges to you until you are billed & you have no choice but to pay them!! Please be aware that if a tech comes out to fix their issue, it will cost you. Getting thru to them...
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Anonymous
ex employee

The reason why Supra has horrible customer service is that they run their office like a sweat shop. Imagine being a rep working full time and having a supervisor telling you ...

#122321
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phone service out since Friday evening, March 7th, 2008. Unable to reach them on the weekend, only a voice mail. called again on Monday, got representative in Costa Rica, who had a very thick accent. He did give me a "ticket number" and said I would be...
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Anonymous
boohoo

obviously if you didn\'t hear from them after 24 hrs I think you should have called their repair dept and spoke with a supervisor. plus if you dont like the service they are g...

#115332
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I knew the former CEO of Supra, Ken Meister, the saying goes that the "head" dictates what the body will do, and this is an example of pompous, money-grabbing , greedy head of an organization going for the money while they know that you, the customer, need...
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sonia47
sonia47

Supa Telcom customer service is a bunch of spanish speaking reps. that don\'t understand English and gives you a headache each time you have to communicate with them. They bil...

Anonymous
sandra gomez

pls people if u can switch over your service as soon as possible to another company, supra is closing they already closed down their sales department trust me supra is going n...

#110470
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